Terms of Service

Agreement to Terms

By accessing our website or using the electrical services provided by PureAmp Electric ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Services Provided

PureAmp Electric provides professional electrical services in Albuquerque, New Mexico and surrounding areas, including but not limited to:

• Electrical service upgrades
• Panel replacements
• EV charger installations
• Manufactured home electrical hookups
• Hot tub and pool wiring
• Electrical repairs and troubleshooting
• Generator and backup power systems
• Code corrections

Estimates and Pricing

• Free estimates are provided for most services upon request.
• Estimates are valid for 30 days from the date provided unless otherwise stated.
• Final pricing may vary based on actual conditions discovered during the work.
• Any significant changes to the scope of work or pricing will be communicated and approved before proceeding.
• Payment terms will be outlined in your service agreement or invoice.

Promotional Offers and Discounts

• Promotional offers, including the "VIP 20% Discount," are subject to availability and may have specific terms and conditions.
• Discounts cannot be combined with other offers unless explicitly stated.
• We reserve the right to modify or discontinue promotions at any time without notice.
• Promotional pricing applies to labor only unless otherwise specified.

Scheduling and Cancellations

• Appointments are scheduled based on availability.
• We request at least 24 hours notice for cancellations or rescheduling.
• Repeated no-shows or last-minute cancellations may result in a service fee.
• Emergency services may be available outside normal business hours at additional rates.

Licensing and Insurance

PureAmp Electric is a licensed and insured electrical contractor in the State of New Mexico. We maintain appropriate licenses and insurance coverage for all work performed. Proof of licensing and insurance is available upon request.

Warranties

• All work is performed in accordance with the National Electrical Code (NEC) and local codes.
• We provide a workmanship warranty on our labor. Specific warranty terms will be provided with your service agreement.
• Manufacturer warranties apply to materials and equipment as specified by the manufacturer.
• Warranties do not cover damage caused by misuse, abuse, or unauthorized modifications.

Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about your electrical needs and property
• Ensure safe access to the work area
• Inform us of any known hazards or special conditions
• Obtain any necessary permits (unless we have agreed to do so)
• Make timely payments according to agreed terms

Limitation of Liability

To the fullest extent permitted by law, PureAmp Electric shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to our services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

Website Use

When using our website, you agree to:

• Use the website only for lawful purposes
• Provide accurate information when submitting forms
• Not attempt to interfere with the website's operation
• Not reproduce or distribute website content without permission

Photo Uploads

When uploading photos through our website:

• You represent that you have the right to share the photos
• Photos should be relevant to your electrical service request
• We may use photos for estimating, documentation, and quality assurance purposes
• Do not upload photos containing sensitive personal information unrelated to electrical work

Form Submissions and Follow-Up

By submitting a form on our website, you consent to being contacted regarding your service request. Partial form submissions may be saved to assist you in completing your request. We may follow up via phone or email to ensure we can serve your electrical needs.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of PureAmp Electric and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

Dispute Resolution

Any disputes arising from these terms or our services shall first be addressed through good-faith negotiation. If a resolution cannot be reached, disputes shall be resolved through mediation or arbitration in Bernalillo County, New Mexico, in accordance with New Mexico law.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on this page with an updated "Last Updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Us

If you have questions about these Terms of Service, please contact us: