Privacy Policy

Introduction

PureAmp Electric ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us for electrical services in Albuquerque, New Mexico and surrounding areas.

Information We Collect

Personal Information

When you request an estimate, schedule a service, or contact us, we may collect:

• Name (first and last)
• Phone number
• Email address
• Service address (street address, city, state, ZIP code)
• Details about your electrical service needs
• Photos of your electrical system (if uploaded)
• Service urgency preferences

Partial Form Submissions

To better serve you, we may save partial form data as you fill out our estimate request forms. This allows us to follow up if you experience technical difficulties or need assistance completing your request. You may request deletion of this data at any time by contacting us.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on our site
• Referring website or source
• Session identifiers for form progress tracking

How We Use Your Information

We use the information we collect to:

• Provide and schedule electrical services
• Respond to your inquiries and service requests
• Send you estimates and invoices
• Communicate about appointments and service updates
• Improve our website and services
• Send promotional offers (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party companies that help us operate our business (e.g., scheduling software, payment processors)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Photo Storage and Usage

Photos you upload through our website or that are taken during service calls may be stored securely for the following purposes:

• Documenting electrical work before and after service
• Providing accurate estimates based on your existing electrical system
• Quality assurance and training purposes
• Compliance with permit and inspection requirements

We will not share your photos publicly without your explicit consent. You may request deletion of stored photos at any time.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: